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Information Technology

Neuland has a robust IT framework which enables seamless, cohesive, and efficient workflow across the organization. The Company is cognizant of the instrumental role played by IT in data protection and confidentiality. The digitization strategy of Neuland is focused on building solutions that run across people, processes, and technology.

Infrastructure and Enterprise application

  • SAP ERP for effective information transfer across functions while ensuring high-security standards
  • SAP SuccessFactors running successfully for all HRMS process
  • Neuland has embedded face recognition as the safest and fastest method of security
  • Quick Response (QR) code implemented for all commercial dispatches providing an online compliance system
  • Sales and operational planning tool for effective inventory management and forecasting
  • CRM tool for Lead Management and Marketing campaigns
  • LIMS and QAMS systems for ensuring quality and manufacturing compliance
  • ERM, EHS and compliance tools ensure an effective governance framework
  • Web-based intranet application (Basecamp) developed in-house, used for Employee Self Service (ESS) with role-based access control and workflow
  • Office 365 suite for all employees with Enterprise Mobility Suite (EMS) on the cloud for Mobile Device Management (MDM), Mobile Application Management (MAM), and Identity & Access Management using single-sign-on
  • Virtual Desktop Infrastructure (VDI) implemented across 90% of the organization to improve hybrid working and security.
  • Virtualized Server stack with High Availability in a secured data centre
  • SDWAN Connectivity between locations is on ISP
  • Secured connectivity for accessing intranet applications
  • Comprehensive DLP (Data Leak Prevention) solution at all layers
  • BCP / DR solution in place with regular periodic testing

Data Security

We understand the importance of data protection and confidentiality for an organization that works with innovative companies. Neuland has implemented the highest level of backup protection possible to protect from ransomware, unattended access, and human factors and continues to invest towards its world-class cybersecurity systems.

Data security measures:

  • Vulnerability Assessment and Penetration Test (VAPT) to test the resilience of IT infrastructure
  • Security Information and Event Management (SIEM) for early detection and identification of potential threats
  • ISMS recertification as per ISO 27001: 2013 standards
  • Employees trained through orientation programmes, refresher training programmes on ISMS standards on a regular basis
  • Neuland signs Confidentiality Disclosure agreements with all its customers, employees, suppliers, and consultants